At Eastern Mobile, we are committed to delivering your products safely, efficiently, and on time. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.

Order Processing

• Orders are processed after payment confirmation.
• Order processing time is typically 1–2 business days, excluding weekends and public holidays.
• Orders placed after business hours may be processed on the next working day.

Delivery Coverage

• We deliver all over Bangladesh through reliable courier services.
• Same-day or express delivery may be available in selected areas, subject to confirmation.

Delivery Timeframe

• Inside Dhaka: 1–2 business days
• Outside Dhaka: 2–5 business days

Delivery times may vary depending on location, weather, courier service, or unforeseen circumstances.

Shipping Charges

• Shipping charges (if applicable) will be calculated at checkout or confirmed by our support team.
• Charges may vary based on product weight, size, and delivery location.

Cash on Delivery (COD)

• Cash on Delivery is available for selected locations and products.
• Eastern Mobile reserves the right to limit COD availability in certain areas.

Product Inspection & Delivery Confirmation

• Customers are advised to check the package at the time of delivery.
• Any visible damage or missing items must be reported immediately to the delivery personnel and our support team.

Failed or Delayed Delivery

• If delivery fails due to incorrect address, unavailability of the recipient, or refusal to accept the parcel, re-delivery charges may apply.
• Eastern Mobile is not responsible for delays caused by courier companies, natural events, or circumstances beyond our control.

International Shipping

• Currently, Eastern Mobile does not offer international shipping unless specially agreed upon.

Contact Information

For shipping or delivery-related queries, please contact us:

Eastern Mobile

Helpline: 09617-002266

WhatsApp:01334934595

Website: easternmobile.com.bd